Frequently asked
questions
ETEK Electric provides professional electrical products and comprehensive solutions to ensure the safety of electricity consumption. Here are the questions buyers ask us most.
01 Are you a trading company or a manufacturer?
We are a power manufacturer and exporter of industrial electric equipment.
02 What can I buy from you?
Miniature circuit breakers (MCB), residual-current devices (RCD), isolating switches, distribution boxes, moulded case circuit breakers (MCCB), air circuit breakers (ACB), AC contactors, IoT smart circuit breakers, and electric vehicle charging facilities (EV Charger), etc.
03 Do you have agents or branches in my country?
We are developing our dealer sales network. If you need your local dealer information, visit our agency information page — filter by region and request an introduction, and we’ll reply within 1–2 business days.
04 How can I buy a sample?
You can send us your enquiry directly — we have a dedicated salesperson to arrange samples for you. You can also buy through an e-commerce platform (an online retail channel, which can guarantee fast delivery) such as AliExpress.
05 How can I be sure of the quality?
ETEK Electric holds a series of certifications and ISO9001 quality management system certification, as well as TUV, CE, SAA, ESV, CB and international CNAS certification laboratory certificates, so the products meet the standards of the International Electrotechnical Commission.
06 What are the payment terms?
We accept T/T, L/C, Western Union, PayPal, MoneyGram and cash.